Frequently Asked Questions

Everything you need to know about our luxury fashion services.

How long does shipping take for international orders?

International orders typically arrive within 5-10 business days via our premium courier partners. Tracking information is provided as soon as your order is dispatched.

What is your return policy for high-end apparel?

We offer a 30-day return policy. Items must be in their original condition, unworn, with all Prestige security tags and original packaging intact.

How can I ensure I am selecting the correct size?

Each product page features a detailed sizing guide with specific measurements. If you are between sizes, we recommend sizing up for a more tailored fit or contacting our style consultants.

Are all items on Prestige authentic?

Every item sold on Prestige is guaranteed 100% authentic. We source directly from designers and authorized boutiques to ensure the highest quality standards.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and Google Pay for a seamless checkout experience.

Can I modify or cancel my order after it has been placed?

To ensure rapid delivery, we process orders immediately. You may request a cancellation within 1 hour of purchase; after that, the order must be processed as a standard return.